CASE STUDY
Vehicle Regulatory and Compliance System
Description
Vehicle Regulatory and Compliance System with DevOps Approach
Business Problems
- Client was using a semi-automated process with customized billing & ticketing software to address the backend system but an Excel-driven front-end sales function.
- Required a system to track the sales activities and improve TAT.
- Required to track the collaboration of team members towards bid preparation and other contributions.
- Needed tracking of business opportunities for channel partners and sales team, as the GTM was also through partners/ channels
Solution Details
- Difficulties in managing the drivers, fleets, dispatchers, e-hailing, third-party vehicles, and driver data.
- Needed a way to track passenger complaints.
- Need an agile and iterative approach for the development and automated process for continues build and testing.
- Incorporate the new requirements from the users on continued basis.
CASE STUDY
Results
- Automated all manual processes with DevOps for the development.
- Operational process automated improving operation effectiveness
- Overall processing time reduced by 50%.
- Eliminated the possibilities of misconfiguration by implementing verification and approval process.
- Automatic link, swap, transfer of vehicles and Quick notification service.
